Why now
AI is already in people’s working and daily lives. Skills and safeguards need to catch up.
Teams under pressure
Council and charity teams are being asked to do more with less. Used well, AI can take time out of drafting, summarising and reporting.
Uneven confidence
Some colleagues use AI every day, others not at all. Without a shared baseline, practice varies and risks go unnoticed.
Residents need support too
People are meeting AI in services, at work and in scams. Community sessions help them use it safely and spot what to avoid.
What we deliver
A programme that starts where people are.
Each organisation is different. A short diagnostic sets the starting point, then we choose the modules that fit.
Competency diagnostic
A short assessment across teams or groups: everyday AI use, checking outputs, safe data handling and responsible use. Results grouped by role and confidence.
AI foundations for staff and volunteers
Approved tools, effective prompting, checking what AI produces, and what never to paste into a public tool.
Applied workshops by service area
Hands-on sessions built on real tasks: correspondence, case notes, funding bids, impact reports and service information.
Safe and responsible use
Practical guidance on data protection, accuracy, accessibility and fairness, with simple rules teams can follow.
Resident and community sessions
Friendly sessions for residents and learners: digital confidence, everyday AI, and spotting AI-enabled scams.
AI champions
We train local champions to support colleagues and volunteers, so the capability stays after we leave.
Formats
Flexible ways to get started.
Delivered on site, in community venues or online. Typical formats, tailored to your organisation.
Taster workshop
A practical introduction for a team or leadership group, with clear next steps.
Team cohort programme
Diagnostic, foundations and applied workshops over several weeks, built around your services.
Train the trainer
Equip AI champions to run sessions and support colleagues and volunteers.
Community sessions
Drop-in or scheduled sessions for residents in libraries, community centres and faith venues.
Who it’s for
Built for public service and the voluntary sector.
Safe and responsible
Guardrails come first.
Every programme covers what good, safe use looks like in your setting, aligned with your organisation’s policies.
- ✓ No personal or sensitive data in public AI tools
- ✓ Checking accuracy before anything is used or sent
- ✓ Accessible materials and plain-English sessions
- ✓ Human judgement stays with the people accountable
Measuring progress
Simple measures you can report on.
Confidence
Self-assessed before and after training.
Adoption
Use of approved tools in real work.
Time saved
On routine drafting and reporting tasks.
Champions
People trained to support others.
Illustrative measures, agreed with each organisation.
Let’s talk about AI skills for your community.
A short conversation about your organisation, the people you serve and where training would help most.